Miami Begins with Me

Customer Service Champion Program

Greater Miami and The Beaches needs YOU to keep our visitors happy and our tourism economy strong!

Miami Begins with Me
Customer Service Champion Program

A NO COST online training program

What is the Miami Begins with Me Program?

Four online classes are available:

  • Economic Impact of Tourism
  • Miami's Amazing Attractions
  • Miami Heritage and Neighborhoods
  • Customer Service Refresher

Complete the four classes and receive the following:

  • Certificate of Completion
  • Printable discount coupon sheet from program partners, including area attractions
  • Chance to win an annual grand prize award of a cruise for two out of PortMiami!

Who can sign-up for this course?

Greater Miami Convention and Visitors Bureau partners in good standing are eligible to take this course free of charge.

Interested industry community members can receive a special access code upon request. Just email

Rather take the in-person Miami Begins with Me course? Check out the upcoming training dates for more details.

To receive your free access code, email or call (305) 539-3076.